Frequently Asked Questions of B.C.W. Prints

Q: How can I be sure that it is safe to use my credit card on your website?
A: Not only do we use a secure page for the ordering process, we also use SSL (Secure Socket Layer) technology to protect your information. In addition to this, your card is not charged until you have approved your electronic proof.

Q: Can I get a specific color?
A: Yes.  We can mix inks for all screen printing orders at $10 per color.
Our matches are very precise, but the colors can vary due to curing process and when printing on a white under base. 

Q: How do you make custom printed garments and how long will they last?
A: All our custom garments are professionally screen printed using heat cure plastisol. Your garments will last for years if properly cared for, but of course this depends on the amount of wear they are subject to.

Q: What is screen printing?
A: Screen printing is a type of printing in which ink is pushed through a screen with a squeegee onto a substrate. Screens are made by producing positive, clear films of the customers’ artwork and exposing the screen to UV light through the film on a vacuum exposure table. The screen is washed out leaving only the areas that were exposed to the UV light. This process will work with halftone dots and shading, but it is more limited than offset printing due to the screen itself and the fabric it prints on. The best results are achieved with screen printing when the artwork is composed solid areas of color. Complex web design programs such as Photoshop do not usually transfer well if the image is made of millions of colors.

Q: How long does it take to get my order?
A: Typical turnaround time is 5 business days, but this can be affected by customer supplied artwork or garment stock levels. To determine the time is transit, you may visit UPS.com and use the origin zip code. Or, you may contact us and we can give you the latest date the order will actually arrive at your location.

Q: What is you policy regarding printing copyrighted or trademarked material?
A: We make every effort to preserve the rights of copyright or trademark owners by only knowingly printing artwork that is provided by the owner or organization with permission to use it.

Q: Does my business or organization need custom apparel?
A: YES! Custom garments will first and foremost make your business or organization appear more professional. It also provides a very unique form of advertising and brand awareness that continues to be effective for months and years.

Q: Does your company use “sweatshops” to produce your garments?
A: Every garment delivered by BCW Prints, Inc. is professionally customized by American Workers in America. We strive to use blank apparel that has been either made in the USA or in factories that employ policy to promote equitable work environments